Privacy Policy

1Introduction

Drive Hatch Logistics Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our driver portal and services.

2Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, home address, date of birth
• Employment Information: National Insurance number, UTR number, bank account details for payment purposes
• Driving Information: Driver license details, vehicle information, delivery records
• Usage Data: Login times, portal activity, device information
• Location Data: GPS data during deliveries for route optimization and verification

3How We Use Your Information

We use the collected information for:

• Processing payments and generating invoices
• Managing driver schedules and time-off requests
• Communicating important updates and news
• Improving our services and portal functionality
• Complying with legal and regulatory requirements
• Maintaining accurate records for tax and employment purposes

4Data Sharing

We may share your information with:

• Delivery Partners: DPD, Yodel, and other partners for delivery coordination
• Service Providers: Payment processors, cloud hosting providers
• Legal Authorities: When required by law or to protect our rights
• HMRC: For tax reporting purposes

We do not sell your personal information to third parties.

5Data Protection Registration

Drive Hatch Logistics Ltd is registered with the Information Commissioner's Office (ICO) and has paid the applicable Data Protection Fee in compliance with the Data Protection Act 2018. You can verify our registration and view our ICO certificate below.

6Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

7Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Financial records are retained for a minimum of 7 years as required by UK tax regulations.

8Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing of your personal data

To exercise these rights, please contact us using the details below.

9Cookies

Our portal uses essential cookies to maintain your session and ensure proper functionality. These cookies are necessary for the portal to operate and cannot be disabled.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.